A Message from CEO, Quinn Stufflebeam - Our Response to COVID-19 and Business Continuity Plan 



Across the globe, individuals, families, communities, and businesses are adjusting to a new reality.  We extend our heartfelt sympathy to anyone impacted by the Novel Coronavirus (COVID-19) and our sincere gratitude to the healthcare workers, first responders, essential business owners and workers, and organizations on the front lines battling this unprecedented outbreak.  
 
Due to the outbreak, we have activated our preparedness plan in accordance with our established business continuity plan. Our company has invested in technology solutions that allow our employees to work at remote locations, allowing for continued production and service. The intent of this plan is to provide for the ongoing health and safety of our employees, customers, and communities while ensuring seamless service.  
 
As of Monday, March 23 our office is open by appointment only until further notice.
 
Long term escrow customers please click here to learn more about our online or pay by phone options.
 
In accordance with the guidelines set out by the CCD and other health authorities, we are taking the following precautions:  
  • We ask those who have been diagnosed or have knowledge of being exposed to someone who has been diagnosed with COVID-19 to refrain from entering our facilities. 
  • We are closely monitoring the health and well-being of our team members.
  •  Our team is to disinfecting hard surfaces with anti-bacterial wipes or a bleach solution frequently throughout the day. 
  • All internal company in-person meetings have been canceled and we are instead holding virtual meetings.
  • All company-sponsored events including open houses and training events have been canceled until further notice. 
  • All non-essential business travel has been suspended.  
  • Our team members have been asked to restrict travel.
 
This situation is constantly evolving, we continue to monitor and implement procedures in preserving our business continuity. If you have any questions about our preparedness for the COVID-19 outbreak, please contact your local office.
 
We urge you to practice social distancing.  Stay Well.

Thank you,

Quinn Stufflebeam

Chief Executive Officer 

 

 

 

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